Gruppo Ferrovie dello Stato

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Firenze S. Maria Novella - Tickets / Self-service ticket machines

The main ticket office is on the ground floor of the station. Please ensure you validate your ticket BEFORE boarding the train using the special machines located at each platform. Alternatively self-service ticket machines can be found inside the station.

Opening Hours

7/7 days
06.00 - 21.00


Call center (from Italy) 89 20 21  

from abroad  0039 06 68475475  

For more details visit
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